{"id":100026,"date":"2025-12-28T17:59:20","date_gmt":"2025-12-28T17:59:20","guid":{"rendered":"https:\/\/jessicadebont.com\/?page_id=100026"},"modified":"2025-12-28T18:37:06","modified_gmt":"2025-12-28T18:37:06","slug":"geschillen","status":"publish","type":"page","link":"https:\/\/jessicadebont.com\/index.php\/geschillen\/","title":{"rendered":"WKKGZ"},"content":{"rendered":"
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Wkkgz \u2013 Wet kwaliteit, klachten en geschillen zorg<\/h1><\/div><\/div>\n\n

Sinds 1 januari 2017<\/b> zijn alle zorgverleners in Nederland verplicht te voldoen aan de regels van de Wet kwaliteit, klachten en geschillen zorg (Wkkgz)<\/b>. Deze wet heeft als doel de kwaliteit van zorg te waarborgen en cli\u00ebnten een duidelijke en zorgvuldige klachtenregeling te bieden. Ook onze praktijk handelt volledig volgens deze wetgeving. Hieronder lichten wij dit kort toe.<\/p>\n

Klachtenregeling en klachtenfunctionaris<\/b><\/p>\n

Het kan voorkomen dat u als cli\u00ebnt niet tevreden bent over de zorg die u heeft ontvangen. Wij stellen het op prijs wanneer u dit eerst met ons bespreekt, zodat we samen kunnen kijken naar een passende oplossing.<\/p>\n

Wanneer u het niet prettig vindt om uw klacht rechtstreeks met ons te bespreken, kunt u kosteloos gebruikmaken van een onafhankelijke klachtenfunctionaris<\/b>. Deze functionaris ondersteunt u bij het verwoorden van uw klacht en kan bemiddelen tussen u en onze praktijk.<\/p>\n

Geschilleninstantie<\/b><\/p>\n

Als de bemiddeling door de klachtenfunctionaris niet leidt tot een voor u bevredigende uitkomst, heeft u de mogelijkheid om uw klacht voor te leggen aan een erkende geschilleninstantie<\/b>.<\/p>\n

Deze instantie is bevoegd om een bindend oordeel te geven en kan, indien van toepassing, ook een schadevergoeding toekennen. Meer informatie hierover is te vinden op de website van het NIBIG<\/b>.<\/p>\n

Contact<\/b><\/p>\n

Voor vragen of het indienen van een klacht kunt u contact opnemen met het NIBIG<\/b> via
klachten@nibig.nl<\/b>. Zij informeren u over de beschikbare mogelijkheden en het verdere verloop van de procedure.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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